Saturday, September 24, 2011

The Economist | Corporate culture: is a boss as good as s/he thinks

The Economist
Corporate culture
Bosses think their firms are caring. Their minions disagree


AS WALMART grew into the world's largest retailer, its staff were subjected to a long list of dos and don'ts covering every aspect of their work. Now the firm has decided that its rules-based culture is too inflexible to cope with the challenges of globalisation and technological change, and is trying to instil a "values-based" culture, in which employees can be trusted to do the right thing because they know what the firm stands for.


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